We will process your order as soon as possible within standard business hours. Please note that stated delivery time is estimated for within business hours, and does not include any time for processing your order.
When checking out please supply us with a physical address, such as a workplace, where there will be someone present to sign for your item between the delivery hours of 9am - 5pm weekdays.
We take no responsibility for charges or delays incurred at receiver's end as this can vary depending on the rules of customs in each country.
The Meow Lab ships world wide. For international orders, your order will be delivered in 3-5 business days or more, depending on where you are located. Once again, although we may try our best to have your parcels delivered asap, it might take a little longer for rural addresses.
We are happy to offer free shipping on all orders of $50 or more (Australia), $200 or more (to New Zealand)! To qualify, you'll need to reach $50 or $200 AFTER all discounts have been applied.
If you are not seeing the free shipping option available and your order meets the above criteria, try refreshing your browser's cookies or restarting the browser to unlock the free shipping option.
If you have any enquiries please contact us via email@example.com